Here are some more of what our residents and their family and friends say about us.

"The food provided was very professionally presented and I can honestly say, was the best I have ever seen. Such a lot of effort and time put into it. It was so appreciated by her, myself and all by the comments I overheard. Thank you so much, the evening bought the residents alive and happy and it was lovely to see."

"We would like to thank you for all the unending loving care you gave to her, you all gave her special care, the list goes on and on. Words do not really express how we feel, You were her family when we could not be there, Thank you."

"To everyone at Poplars, Merry Christmas and thank you for all you do, all your hard work is appreciated very much. Hope next year will be a very good one for you all."

"With many thanks for all your cheerful help & care to our mum."

"I will never cease to thank you enough, much love to you all."

"Thank you for everything you do"

“Your kindness and generosity was much appreciated. You couldn’t been more helpful in terms of use of room, room set up, and providing the help as well as the tea and coffee. Not to mention the fact that you altered your decorating schedule to freshen up the room for the occasion!”

“My family are very grateful for the service you have provided since taking over the Boyne. We extend our best wishes to you on the future of the Boyne in your very good hands.”

“[My father] tells me that the care he gets is very good; everyone is kind and he enjoys the food, but most importantly he feels safe and seems happy.
I am very happy with the way he is treated and all the staff are very helpful; nothing is too much trouble for them.”

“The staff are happy in their attitude…and very helpful generally and the whole atmosphere is welcoming from a visitor’s perspective.”

“I feel I must write and congratulate all the staff on their cheery disposition despite their many difficulties. Keep it up!!”

“Just a brief note to tell you how pleased I have been with my mother’s care since she joined you. I am finding all the staff very supportive and am confident that my mother is receiving the best care possible.”

“Please pass my thanks to all the staff as I am delighted with all my mother’s care to-date.”

“…thank you and your staff for all the kindness shown to my mother…I was constantly impressed by the standard of care provided to her both physically and mentally.”

“‘I thank you, your wife and the staff for the excellent care and attention that my mother receives.”

“I want to thank you all for the love and care you gave to my mother-in-law, during her four years with you, and for the welcome I received each time I visited.
I really appreciate and take comfort from the fact that Clare was happy there.”

I want to thank you, and all your staff for the excellent care you have taken of my mom during the two happy years she was with you. I never had a moments worry about her care with you. You allowed her to maintain her dignity and independence at the best possible level considering the severity of her stroke.”

“Every single one of your staff is considerate, patient and concerned for each person in you care. We couldn’t have asked for more.”

Contact us to discuss how we might look after your relative or friend

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Member of the Registered Nursing Home Association

© Ruislip Care Homes 2011

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