Poplars report

Click here to view the report on CQC.org.uk

The Boyne report
Click here to view the report on CQC.org.uk

“(a relative) told me the care given to her mother is exceptional and nothing is too much trouble...no matter what the family ask for the home is quick to provide” (Northumberland Social Services)
 
“the home is run in the best interests of the residents” (Hillingdon Monitoring Inspection team)
 
“one person said the staff were 'marvellous' and that they had settled well into the home...the meals were very good...other people we spoke to were positive about the home and the support they received'. (CQC Lead Inspector, Unannounced Inspection)

Ruislip report
Click here to view the report on CQC.org.uk 

“I think they are doing a very good job, with great concern and attention to the residents. Hard working staff and a very good management.”

“They continue to strive professionally and clinically for excellence at all times. I would say it is a pleasure for any relative knowing that their loved one is being cared for with dignity.” (Comments by Health Professional included in CQC Annual Service Review)

“We received very positive comments from residents, visitors and social & healthcare professionals and it is clear that the home provides a consistently high standard of care in all areas for the residents who live there”. (CQC Key Unannounced Inspection)

Primrose report
Click here to view the report on CQC.org.uk 

“the care home was an 'overall excellent service provider', 'the home is providing a very caring supportive service', the home meets 'the care needs well' (Health Professional in CQC Annual Service Review)

“the level of nursing care is carried out extremely well”, and “everybody is very friendly”,

“Primrose House has been an excellent nursing home', and 'Primrose House has been a tremendous support to myself (the relative/friend of a person using the service) and my (relative)', 'staff are excellent'.”(Comments by Relatives in CQC Annual Service Review)

Contact us to discuss how we might look after your relative or friend.

Member of the Registered Nursing Home Association

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© Ruislip Care Homes 2011

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